Leadership Practices for Eliminating Patient Harm: Appreciation
In the previous part of this series, Marilyn, the nurse who is mobilizing leadership to address prescription error issues, asked nine staff members from her…
Articles by David Engle
Leadership Practices for Eliminating Patient Harm: Responsibility
In the previous part of this series, Marilyn witnessed progress on the adaptive issue of addressing prescription errors when the IT manager, Harry, agreed to…
Leadership Practices for Eliminating Patient Harm: Diagnosing
In the third part of our series on using leadership and adaptive practices to address prescription error, we learn what themes were generated from a…
Leadership Practices for Eliminating Patient Harm: Inquiry
In the second part of ours series on leadership and adaptive practices to address prescription errors, we learn how a listening tour is used to…
Leadership Practices for Eliminating Patient Harm: Commitment
Marilyn stared at herself in the mirror and shuddered as she recalled almost missing a medication error that would have resulted in her patient becoming…